Organizations typically deploy Hitachi ID Identity Manager, Hitachi ID Password Manager or Hitachi ID Privileged Access Manager on their private, corporate network. Using their work PC, users can access the web portal of any of these products either through the physical corporate network (Ethernet or WiFi) or using a VPN.

Users may wish to access these same Hitachi ID products, which are not normally reachable from the public Internet, using their personal device -- a smart phone, tablet, etc. Phones and tablets are often not connected to the corporate network, instead using a home or public WiFi hot spot or a cell phone data plan. Accordingly, without a corporate VPN client deployed to the phone or tablet, the personal device cannot access the Hitachi ID product's web user interface.

The Hitachi ID Mobile Access application allows personal, mobile devices to access the Hitachi ID identity and access management (IAM) system deployed on the corporate, private network.

Connectivity between the phone or tablet, attached to the public Internet, and the on-premise Hitachi ID software, is mediated by a proxy server, deployed in the cloud.

This application requires activation. It is only useful to users whose company or other organization has deployed both a Hitachi ID software product, with a version number of 9.0 or later, and where a cloud proxy has been activated, to enable mobile access to the on-premise IAM system.